Free Subscription Submit Product & News Releases Today's News Headlines News By Company News By Date e-Newsletter Archives
Featured Suppliers Automation Product Manufacturers Systems Integrators and Service Providers Machine and Equipment Manufacturers
Product Search Featured Products Products by Category Products by Manufacturer Request Product Catalogs Submit Products
Add Event Hannover Messe 2012 Industrial Automation North America 2012
Employer Login Search for Jobs Post a Job 30-Day Job Posting Information Annual Job Slot Information Testimonials Recruiting Services Contract Services Salary Survey Results 2011
Techie Lounge Multimedia Library White Papers Training & Seminars Application Tools Complimentary Reference Guides Complimentary Evaluation Software Industry Web Sites Free Subscriptions to Trade Publications
LinkedIn Group Facebook Group Twitter YouTube Channel
Bookstore Online Training Courses Supplier Listings Automation.com Logo Items
 


 

Today's Automation News Headlines from Automation.com

  • Feedback
  • Print Page
ABB introduces SolutionsBank for Robotics
 
Go to company's web site


November 17, 2009 - ABB’s on-line technical support and user community solution provides a self-service option for accessing technical information, product support, and user interconnectivity for ABB robot technology.

Easy registration - Just go to solutionsbank.abb.com to complete your Customer Subscription request form. For up to 10 users - price is just $990 per year / per customer location. See how to test drive SolutionsBank with the 30 day free trial.

Robotics content

1) Self-Service option for users for accessing electronic manuals, software updates, parts ID, diagnostic information, and remove & replace procedures

2) Thousands of manuals and technical articles for standard products - all downloadable

3) Hundreds of diagnostic articles that address the most frequently occurring problems - all downloadable

4) "Interactive Guides" (parts drill down) for part number and picture identification on controllers and manipulators

5) Remove and replace user-friendly graphical/video procedures for frequently changed parts

Features

1) Auto-notification (through e-mail) of new content updates (releases, fixes enhancements) that users receive based on their specific installed base

2) Linked to Powerhelp so the user can enter technical support cases directly through the website and/or track all open/closed cases

3) Forums - provide an interactive environment for discussion groups by creating communication channels for partners/ users. Exchange of ideas, common problems, etc.

4) MySolutionsBank - Users create custom views based on information that's pertinent to them and expedites searching.
 
Go to company's web site
 
  • Feedback
  • Print Page