Indus Delivers Next-Generation EAM Solution | Automation.com

Indus Delivers Next-Generation EAM Solution

January 122004
InSite EE™ Combines Industry-leading
Functionality with Web-Architected Flexibility


ATLANTA, January 12, 2004 – Indus International Inc. (NASDAQ: IINT), a leading provider of asset and customer management solutions, today announced availability of the next generation of its innovative Web-architected enterprise asset management (EAM) solution, InSite. Entitled InSite Extended Edition (EE)™, this newest release of InSite provides the most compelling solution available for organizations with complex asset management requirements who also desire the accessibility, ease-of-use and collaborative capabilities that only a Web-architected solution can offer. InSite EE was delivered as scheduled on December 31, 2003, and is now shipping to customers.

InSite EE delivers unmatched EAM capabilities by combining the powerful features of the Indus EMPAC™ solution with the innovative Web-based InSite platform architecture. The comprehensive feature set provides the industry's most scalable and flexible EAM system for complex asset-intensive enterprises. The Web-based platform and services-oriented architecture enables rapid, cost-effective implementation and flexible access across multiple departments, geographies and computing environments. Support for open communications standards facilitates real-time performance management (RPM) and push maintenance strategies -- enabling condition monitoring and analysis tools to push real-time asset information to InSite EE so that proactive action can be taken before assets fail.

“InSite EE delivers on our customers’ need to have critical information at their fingertips, enabling real-time management of assets across the enterprise,” said Indus President and COO Greg Dukat. “Through its ability to push information to the right person at the right time, InSite EE helps users make the appropriate decisions to reduce the cost of maintenance while simultaneously increasing asset output. As a result, InSite EE further delivers on our ActionPoint Management vision, enabling our customers to achieve both world-class performance and breakthrough cost savings.”

The release of InSite EE is especially beneficial to the hundreds of existing EMPAC and MPAC-UX customers. These customers now have an optimal migration path to enhanced product functionality and new enabling technologies that can empower their enterprise with RPM capabilities.

“ARC believes that real-time performance management is the next frontier in operational excellence, because it provides a strategy for success in the very dynamic business conditions confronting today's asset-intensive enterprises,” said Sid Snitkin, Vice-President Asset Management, ARC Advisory Group. “The ability to provide rapid access to operational performance data and deliver that information to users across an extended enterprise makes InSite EE an excellent platform for executing RPM.“


Delivering on the ActionPoint Management Vision

The release of InSite EE marks another milestone in delivering on the ActionPoint Management vision, providing all the information needed by an end user to make the best decision possible at the point where that decision is made. The product delivers this capability by offering the following competitive advantages:

· Real-Time Performance Management. InSite EE empowers organizations to manage their operation proactively by delivering the information and real-time analytics that users need to optimize efficiency and minimize costs. Through a global site manager and RPM tools -- such as a self-evident, easy-to-use interface, natural language and structured search capabilities and advanced ad hoc reporting capabilities -- InSite EE provides ready access to information across the organization.

· Push Maintenance. InSite EE enables customers to move from reactive and preventive maintenance strategies to real-time asset condition monitoring, enabling proactive maintenance strategies that lower maintenance costs and reduce production stoppages.

· Connect to Everything (C2E). InSite EE’s integration framework facilitates efficient systems interaction to lower the cost of information sharing with diverse operational systems. The solution provides a comprehensive messaging infrastructure and fully supports Web Services, allowing for standards-based, loosely coupled integrations.

About Indus International
Indus International provides breakthrough value to its clients by delivering ActionPoint Management, a business improvement program which delivers all the information needed by an end user to make the best decision possible at the point where that decision is made. Indus asset and customer management software products, professional services and hosted service offerings improve our clients’ profitability by reducing costs, increasing capacity and competitiveness, improving service to their customers, facilitating billing for services and ensuring regulatory compliance. Indus asset management solutions are used by more than 300,000 end users in more than 40 countries and diverse industries -- including manufacturing, utilities, telecommunications, government, education, transportation, facilities and property management, consumer packaged goods and more. And, Indus customer management products and services are used by nearly 200 customers to support more than 70 million utility accounts worldwide. For more information, visit our Website at www.indus.com.

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