Quatech Introduces Key Product Enhancements To Industry-Leading ThinQ Serial Device Servers

  • February 05, 2004
  • Quatech, Inc.
  • News
New features further widen performance gap between Quatech and its competitorsHudson OH, February 5, 2004 -- Quatech Inc., a leading manufacturer of reliable serial connectivity solutions, today announced several new product features for its ThinQ line of serial device servers. The new features have significantly improved the flexibility and power of the overall product line, and are the direct result of customer feedback and elements added to win several major projects over the last few months.These new enhancements include serial tunneling, Raw TCP (socket) mode, custom RJ-45 adapters for the DB-9 serial port models, driver improvements and AutoTCP, Quatech's exclusive way of configuring a serial device server to function simultaneously as a TCP Client and Server, allowing exceptional remote support capabilities."Quatech continuously strives to offer the best value in the industry," said Steve Runkel, Quatech President and CEO. "And to prove that, we've maintained competitive prices while we've continued to update and improve the product line. This ensures that ThinQ remains the performance leader as well."***Making a Leading-Edge Design Even Better***These new features were easily implemented because Quatech's ThinQ serial device servers are engineered to Motorola. digital dna standards and use a PowerPC. microprocessor, providing industry-leading quality and performance. This advanced processor technology, an auto-sensing 10/100 Ethernet interface, and Quatech's proven high-speed, 921k-baud serial technology ensures that critical business applications won't be affected by the slow data throughput or latency issues that may be experienced with other models available in the marketplace.Easy to set up and install, ThinQ serial device servers are up and running on a typical network in 10 minutes or less. A unique Installation Wizard automatically searches for and identifies any ThinQ unit attached to the network, even searching remote subnets if needed. No client software is installed on the PC, just a small set of drivers that configure each ThinQ serial port as a new COM port on the PC. This allows software applications to access the attached serial device as they are designed to, with no custom programming needed.***New Serial Tunneling, AutoTCP, and Raw TCP Modes Add Value and Flexibility***Quatech now adds serial tunneling to the list of operating modes available on the ThinQ line. Serial tunneling offers a solution for those users who have two serial devices communicating directly with each other through a short serial cable, but who want to take advantage of the distances possible with Ethernet technology. A unique feature of Quatech's implementation of serial tunneling is that the user is required to configure only one of the units for this mode. After the user configures one unit as the master, inputs the IP address of the other unit and installs both on the network, the master will locate and configure the remote unit automatically.For remote service and monitoring applications, ThinQ now includes an AutoTCP feature. The serial port can be set up to act as a TCP Client and request a connection under user-specified conditions. The TCP connection can be left on indefinitely or scheduled to disconnect from the host after a specified period. When a service request from an authorized remote monitoring PC arrives over the network however, the ThinQ unit will act as a TCP server, allowing access to the serial device by the monitoring PC. When the Server session is finished, the ThinQ unit will go back to Client mode. Quatech's "virtual" COM drivers and ThinQ Installation Wizard are available for Windows 2000/XP and Linux. ThinQ can also be deployed successfully in almost any OS environment, including Unix and Solaris, via the new Raw TCP (socket) mode or Quatech's exclusive IntelliSock mode. IntelliSock is a flexible and powerful TCP socket service for custom applications that provides capabilities beyond that of Raw TCP mode. A free Software Developer's Kit (SDK) on the Installation CD explains more about this unique feature.***New Driver Features and Modular Adapters Increase Flexibility and Robustness***Updated firmware and device drivers now eliminate the need for physical intervention when disconnected cables or power outages interrupt data lines. ThinQ units will now automatically recover and resume communication without resetting either the software or hardware.ThinQ RS-232 serial device servers are offered in one, two, four and eight port versions, as well as a single-port RS-422/485 version. DB-9 connectors are standard but custom adapters for 8 or 10-pin RJ-45 connections are now available. A surge suppression option is available, as are DIN rail and rack mount kits. Pricing for ThinQ starts at $250 for 1-port units, $375 for 2-ports, $575 for 4-ports and $775 for 8-ports. For more information and detailed product specifications, call 800-553-1170, email sales@quatech.com, or visit www.quatech.com .

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