PHOENIX, July 21, 2005 - Honeywell (NYSE: HON) has received Frost and Sullivan's prestigious Customer Value Enhancement (CVE) Award for 2005. This award recognizes Honeywell's successful sales entry, customer acquisition and service strategies in the oil and gas sector. The award was accepted at a ceremony last night in Boston. "Honeywell's Experion® Process Knowledge System (PKS) is a robust solution that provides innovative approaches for solving real-world problems," says Frost & Sullivan research manager Sath Rao. "The ability to provide seamless migration not just from legacy Honeywell systems but also from competing platforms without any process disruption has endeared Honeywell to oil and gas, refining, and chemicals segments." "The Frost and Sullivan award illustrates Honeywell's commitment to providing exceptional service to oil and gas customers," said Jack Bolick, Honeywell Process Solutions president. "We've never lost sight of what's important to our customers. We've strengthened our relationships with our installed base and gained new customers by delivering on our promises to continuously help them improve their businesses." To qualify for a Frost and Sullivan CVE award, candidates must meet predetermined criteria set by industry analysts. Through primary and secondary research methods, analysts track companies' market positions and market growth, and compare their customer install-bases and revenues year-to-year to monitor customer response and market expansion. When a company continues to capitalize on market opportunities with innovative solutions, while driving customer value, it becomes a candidate for the CVE Award. Honeywell has helped process manufacturers create optimal operating conditions through numerous technologies, including:
The Experion Process Knowledge System (PKS) platform. Thistechnology helps oil and gas customers with basic regulatory control, fire and gas, safety systems, security systems, advanced process control and process optimization. In addition to providing technology upgrades with continuous life cycle support, Honeywell offers a coherent and predictable migration strategy, so business planners can maximize their returns and adopt new solutions at the same time. Experion R300, Honeywell's latest version of Experion reflects the company's commitment to innovation. The platform is a best-in-class control system with a unique compact vertical design that promises to deliver exceptional value to customers.
The Production Control Center (PCC). This new work spaceintegrates applications that cover every aspect of an advanced information and control system for the oil and gas industry. It allows customers to use integrated applications in a common, efficient and user-friendly environment. Users can view applications such as shutdown analysis and safety valve verification simultaneously from their desktops. The PCC is secure and easy to use, and offers wide variety of data displays.
Profit® Controller. Based on Honeywell's patented robustmultivariable predictive control technology, this comprehensive package provides all of the necessary tools to design, implement, and maintain multiple-input/multiple-output applications to drive processes to maximum economic benefit.
Profit Optimizer. This technology spans multiple processunits or entire process plants to deliver improved plant profitability and overall plant control. By accounting for constraints and economics between operating units, Profit Optimizer can implement optimal operating conditions without violating global plant constraints. It also coordinates the introduction of optimal setpoints for a smooth transition to optimal operation.
Profit Bridge. As an integral part of Honeywell's layeredoptimization solution, Profit Bridge automatically extracts information from non-linear models and regularly updates the control and optimization models to reflect this information. The result is improved control and optimization benefits, since varying conditions can be accounted for automatically.Frost & Sullivan, a global leader in growth consulting, presents the award each year to the company that has best demonstrated the ability to expand its customer base, while leveraging existing strengths with more innovative value-creation and enhancement strategies than competing vendors. In 2004, Honeywell won Frost and Sullivan CVE and Customer Value Leadership awards for pharmaceutical automation, as well as a New Product of the Year award for its wireless transmitters. Frost & Sullivan also named Honeywell the Industrial Control Solutions Company of the Year in 2003.Honeywell International is a $26 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell's shares are traded on the New York, London, Chicago and Pacific Stock Exchanges. It is one of the 30 stocks that make up the Dow Jones Industrial Average and is also a component of the Standard & Poor's 500 Index. For additional information, please visit www.honeywell.com. Honeywell Process Solutions is part of Honeywell's Automation and Control Solutions group, a global leader in providing product and service solutions that improve efficiency and profitability, support regulatory compliance, and maintain safe, comfortable environments in homes, buildings and industry. For more information about Process Solutions, access www.honeywell.com/ps.
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