SigmaQuest supplies QC software to Vocera Communications

  • August 07, 2007
  • SigmaQuest
  • News
SUNNYVALE, Calif., August 7, 2007 - SigmaQuest announced that Vocera Communications, Inc., an industry leader in wireless communication, has selected SigmaQuest’s on-demand solutions to manage product performance, outsource manufacturing, ensure process enforcement and facilitate regulatory compliance.Vocera purchased a suite of SigmaQuest products including: Manufacturing and Test Insight, which continuously monitors manufacturing chain product quality; and RMA & Warranty Insight, to analyze product return data, track trends and get to the root cause of all issues, in real time. Through the suite of on-demand solutions, Vocera can easily collect, aggregate and analyze detailed production and test information from its own product test labs in the U.S., as well as at its global contract manufacturers. Further, with SigmaQuest’s SigmaSure real-time dashboard, Vocera can gain real-time visibility into performance trends and issues, should they occur, to quickly recognize where and when a product or process improvement should be made.Vocera Communications is leveraging SigmaQuest’s software for managing the development of the Vocera Communications Badge, the hardware piece of the Vocera Communications System, which integrates cutting-edge Wi-Fi, voice over IP (VoIP) and speech-recognition technology in order to provide expedient communication for mobile workers in mission-critical environments, such as hospitals. The hands-free, lightweight, and wearable Badge enables wearers to communicate with colleagues over a wireless LAN using simple voice commands. Mobile workers can access the resources and people needed to complete tasks more rapidly than through other means of communication. “Vocera Communications is committed to delivering the best operational performance to our customers possible,” said Mike Sweeney, new product introduction manager for Vocera Communications. “As we are experiencing tremendous growth, both in new products and within our existing product lines, we were seeking a new level of quality-management and tracking solutions. SigmaQuest has demonstrated it can help meet our requirements as the company’s software is designed to ensure high quality and increase time-to-volume through the streaming of key manufacturing processes and the enforcement of process controls.”“We are very pleased to be working with Vocera Communications on this exciting project, as we take great pride in helping our customers deliver the highest-quality products possible,” said Nader Fathi, SigmaQuest CEO. “Vocera Communications is yet another great example of the tremendous acceptance that our on-demand solutions have achieved in the high-tech and medical industries.”SigmaQuest is offering its software to Vocera through its on-demand, Software as a Service (SaaS) model, which makes the software easy to adopt. The software is hosted on SigmaQuest’s secure website, where customers pay a fixed fee per user, per month or per use. With this model, customers also get 24x7 support, better ease of use, high security, and rapid deployment to globally-based employees.About Vocera CommunicationsVocera Communications, Inc. provides wireless communication systems enabling instant voice communication among mobile workers for leading institutions and companies requiring enhanced customer service, productivity, and teamwork. Vocera is installed in more than 20 percent of the “Most Wired and Most Wireless” hospitals. The company, based in Cupertino, California, sells to customers in the United States, Canada, the United Kingdom, Australia, and New Zealand. About SigmaQuest SigmaQuest Inc. is an On-Demand software company whose solutions provide unprecedented insight and actionable information to ensure product and process integrity, by collecting, controlling and analyzing quality data throughout the product lifecycle. Its solutions enable global enterprises, such as OEMs that design, manufacture and service a broad array of products containing electronic components, to help deliver lower warranty costs, improve product quality and increase customer satisfaction. SigmaQuest’s suite of products consists of Manufacturing and Test Insight, Supplier Quality Insight and RMA Insight, all of which are offered in an On-Demand, real-time environment. The company’s market-changing approach has been recognized in Managing Automation’s Top Ten Companies to Watch, Manufacturing Business Technology’s Top 40 Emerging Vendors, and Test & Measurement World’s “Best in Test” awards. Learn More

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