ABB announces new Collaborative Operations Center in Sweden

  • March 19, 2018
  • ABB
  • News
ABB announces new Collaborative Operations Center in Sweden
ABB announces new Collaborative Operations Center in Sweden

March 19, 2018 – ABB announced a new Collaborative Operations Center in Västerås, Sweden, intended to help provide  predictive analytics and Key Performance Indicators to improve customer processes.

The ABB Ability Collaborative Operations Center will connect systems, software and services used by customers with ABB personnel to leverage the industry and informational expertise of both customers and ABB. This approach leverages ABB’s operational technology expertise to provide data-driven improvement areas for customers through remote connectivity, secure access, and technical support. ABB Ability Collaborative Operations Centers are staffed with process experts and equipped with digital technology that serve specific customer needs. The Västerås center will support ABB’s mining customers, and will coordinate with other ABB Collaborative Operations Centers around the world to provide expanded support and additional expertise.

Sensors and operation-critical systems transmit data on the health, performance and location of plant equipment to Collaborative Operations Centers, where sophisticated software performs advanced data analytics 24/7. Insights gained allow engineers to diagnose potential issues, advise on preventive maintenance, and recommend measures to improve performance. ABB experts and customers work closely together, taking data-driven decisions in real time.

The Collaborative Operations Center will support the recently announced ABB Ability Performance Improvement for hoists service. This remote-enabled, software-assisted service analyzes mine hoist data 24/7, continuously gathering and analyzing data to automatically identify, categorize and prioritize issues to address. It delivers this data via predictive notification to customer and ABB personnel. This service reduces unplanned hoist stoppage. Other ABB advanced digital services are designed to deliver optimization to ABB control systems, PID control loops, cyber security, drives and rotating machines.

ABB has a growing network of global Collaborative Operations Centers that serve customers in mining, pulp & paper, metals and other industries. Five new centers with a special focus on these process industries opened in 2017. In addition to the Västerås Center, additional centers are planned for 2018.

ABB Ability Collaborative Operations is a true Internet-of-Things application, and is part of the company's portfolio of ABB Ability with digital solutions.

Collaborative Operations provides performance management, remote monitoring and preventive analysis technologies. ABB AbilityvCollaborative Operations Centers connect people in enterprise-wide production facilities and headquarters to ABB’s technology and expertise.

About ABB

ABB is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB operates in more than 100 countries with about 132,000 employees. 

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