IFS Named a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises

  • August 13, 2025
  • IFS North America, Inc.
  • News
IFS Named a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises
IFS Named a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises

Aug. 13, 2025 – IFS, the leading provider of enterprise cloud and Industrial AI software, has once again been named a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises report. IFS is the only vendor to receive this distinction in this category, which to us is underlining the high levels of satisfaction and adoption IFS customers continue to experience.

The Voice of the Customer report is based on verified reviews submitted to Gartner Peer Insights over the last 18 months, with the Customers’ Choice distinction awarded to vendors that meet or exceed the market average across key evaluation metrics. Reviews from IFS Cloud ERP customers include:

  • “IFS is a user-friendly system that competes with other ERP systems that are at a much higher price point. It is easily configurable and is well supported by IFS.” Head Business Support – Services
  • “IFS offers a robust and flexible ERP solution with strong capabilities across asset management, manufacturing and service industries.” IT Manager – Manufacturing
  • “It's easy to use and allows configuration to such an extent that we can configure it to support our most value-adding business processes.” Global Applications & Process Excellence Manager – Manufacturing
  • “Ease of use, coupled with layers of detail - whereby you can control elements deeper within the product. This has allowed us to install with no modifications.” Production Systems Executive – Manufacturing
  • “IFS Cloud is a great ERP system. The user interface is intuitive, modern and works effectively across different devices.” Business Analyst – Construction

Comprehensive IFS Cloud ERP capabilities are designed to help organizations in asset-intensive industries manage complexity, drive innovation and deliver the Moment of Service to customers. Powered by IFS.ai – embedded Industrial AI – IFS Cloud connects people, processes and assets across the value chain for faster decision-making and increased productivity.

This recognition follows IFS being recognized in the Gartner® Market Share: Enterprise Software, Worldwide, 2024 for the fourth consecutive year, which we believe is reinforcing continued IFS commitment to driving excellence for customers as it leads the Industrial AI revolution.

Christian Pederson, chief product officer at IFS said: “Being recognized as a Customers’ Choice for Cloud ERP is, in our view, a clear reflection of our commitment to putting customers first and pushing the boundaries of what’s possible with Industrial AI. We know our customers want solutions that help them adapt, grow and stay competitive in complex industries—and that’s exactly what we deliver with IFS Cloud. Our aim is to equip organizations with intelligent, industry-tailored AI capabilities that unlock real value and make them future-ready.”


About IFS

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that service, power and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets and manage service-focused operations to unlock the transformative power of Industrial AI to enhance productivity, efficiency and sustainability.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM) and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service.

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