Japan Airlines Selects IFS Cloud to Power Global Aviation Maintenance

Summary

June 2, 2025 - IFS, the leading provider of enterprise cloud and Industrial AI software, announced that Japan Airlines (JAL), Japan’s flagship airline and one of Asia’s premier carriers, has initiated a project to implement IFS Cloud for Aviation Maintenance, aiming to modernize its aircraft maintenance management system that has been in operation for more than 15 years.

IFS Cloud for Aviation Maintenance has a proven track record with major international airlines, offering an integrated solution that combines aircraft, engine and component maintenance capabilities with corporate functions such as supply chain, spare parts inventory management, finance and project management. Through this implementation, JAL aims to enhance aircraft quality and operational availability.

JAL set out to transition from on-premise systems to a cloud-based platform designed for long-term scalability—not just to serve a single function, but to support future growth across the business.

An aviation maintenance specialist from the IFS Aerospace and Defense division, with experience in deployments at other leading organizations, has traveled to Japan to work closely with JAL’s maintenance and IT departments. Together, they will conduct a detailed assessment of operational alignment with IFS Cloud for Aviation Maintenance, with the goal of full implementation.

Scott Helmer, president, IFS Aerospace & Defense, commented: “By choosing IFS Cloud, JAL is adopting a platform built to drive operational efficiency and deliver long-term value through the latest advances in Industrial AI. From predictive maintenance to real-time analytics and workflow automation, IFS Cloud will equip JAL with the tools needed to streamline operations, optimize performance and scale for future growth in an increasingly competitive and dynamic industry. We are proud to provide JAL with a resilient, AI-powered platform to lead the future of aviation in Japan and beyond.”

About IFS

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that service, power, and protect our planet. Our technology enables businesses which manufacture goods, maintain complex assets and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency and sustainability.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service.

IFS was founded in 1983 by five university friends who pitched a tent outside our first customer's site to ensure they would be available 24/7 and the needs of the customer would come first. Since then, IFS has grown into a global leader with over 7,000 employees in 80 countries. Driven by those foundational values of agility, customer-centricity and trust, IFS is recognized worldwide for delivering value and supporting strategic transformations. We are the most recommended supplier in our sector.