Planon Named a Worldwide Leader For CMMS Software in 2024 IDC MarketScape

Summary

Boston, MA, - Sept. 9, 2024 - Planon is proud to again be named a ‘Leader’ in the IDC MarketScape: Worldwide SaaS Computerized Maintenance Management System (CMMS) Application 2024 Vendor Assessment. The IDC MarketScape recognizes Planon’s Asset & Maintenance Management as a leading solution for its capabilities and long-term vision and strategy.

“I’m extremely proud that IDC has named Planon as a worldwide ‘Leader’ in CMMS in its latest MarketScape report,” said Peter Ankerstjerne, CEO of Planon. “This report evaluates our Asset & Maintenance Management (AMM) solution based on its current functionality and capabilities, as well as its future vision and strategy. We believe this recognition validates our commitment to delivering the best solution for our customers’ building operation needs. AMM is not just a vital component of Planon’s fully IoT-enabled Integrated Workplace Management Solution (IWMS) platform; it also serves as a fundamental element of Planon and represents the foundation of our organization. We always strive to stay ahead of the latest market trends and customer requirements, and I see this as a testament to the strong effort of the entire organization.”

The IDC MarketScape Worldwide SaaS CMMS Application Vendor Assessment is a valuable resource for evaluating CMMS vendors and understanding key criteria for choosing a CMMS technology partner.

“For organizations currently considering investing in a CMMS platform, IDC encourages tech buyers to look for a solution that can, at a minimum, support reactive, planned and condition-based maintenance capabilities. For strategic and forward-thinking organizations, IDC encourages teams to consider key topics such as solution configurability, predictive maintenance, AI, location intelligence, ESG and sustainability. IDC recognizes Planon as a leader in these capabilities,” said Brian O’Rourke, research manager, Enterprise Asset Management & Smart Facilities at IDC.

The IDC MarketScape report underscores several of Planon’s strengths, including:

• Planon’s notable global presence and growth strategy, which enable the company to consistently add both multinational and regional customers, leveraging its open platform approach and extensive ecosystem of implementation partners worldwide.
• Planon is among the strongest vendors in several areas of customer service, including dedicated account management, live chat, chatbot, 24/7 live support and live support in multiple languages.
• Planon is one of the more configurable CMMS solutions available, with strengths that include the ability to create custom fields, configure access based on role, personalize each user's landing page and configure custom workflows and approval processes. The company also provides the Planon Accelerator, which is an out-of-the-box, preconfigured, best practice implementation tool for the Planon software.

About Planon

Planon is the leading global provider of Smart, Sustainable Building Management software that connects buildings, people and processes. By eliminating data silos and aligning solutions into one shared information platform, Planon provides all building stakeholders with actionable and meaningful insights. Independent market research and consulting firms have consistently rated Planon as a global leader in the market. Planon has implemented its comprehensive solutions for more than 3,250 clients, supported by offices and partners around the world.

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.