Savigent releases Catalyst Incident Management System

December 4, 2012 – Savigent Software released Catalyst Incident Management, a Workflow-based system built on Savigent’s Catalyst Workflow. It is a collection of configurable workflows that operate in concert to manage incidents through a standard process, helping manufacturing organizations track, quantify, and establish baselines for incidents while providing real-time visibility into what is happening at the process level and enabling action to correct and optimize performance.

 

“Incident Management provides some rigor and process around managing events that you don’t want to happen, but happen nonetheless,” says Jay Mellen, executive vice president of business development at Savigent. “It provides a repository of events and related information to support continuous improvement efforts. By providing the ability to automate around these events, Incident Management takes manufacturers from observation to action, from simply having data showing that an event occurred to having a managed response in place when it occurs.”

 

Michael Feldman, chief technology officer at Savigent remarked, “Incident Management’s ability to drive work to different groups of users by role, and to jump within a single workflow from person-to-person or group-to-group to execute a process, is unique functionality. The system orchestrates interactions by and between people automatically, people will see or not see tasks, depending on the hats they are wearing.”

 

Founded in 1994, Savigent Software has pioneered a new class of event-driven manufacturing operations management software. The company currently serves manufacturers in a variety of industries including automotive, semiconductor, industrial, specialty chemical, consumer packaged goods, and aerospace and defense. Customers served by Savigent are seeking increased efficiencies, agile control of manufacturing assets, and improved process control and product quality. The company also serves OEMs and independent software vendors by providing value-added software solutions for their products. Its Catalyst suite of products provides solutions for workflow automation, manufacturing intelligence and systems integration.