- June 30, 2006
- Honeywell Process Solutions
QCS remote monitoring allows technicians to make better decisions faster and resolve equipment issues from miles away Phoenix - June 30, 2006 – Honeywell (NYSE:HON) today announced a new service that will help pulp and paper companies reduce maintenance costs while keeping their quality-control equipment running smoothly: Honeywell Quality Control System (QCS) Remote Monitoring. Designed to support Honeywell DaVinci and MXOpen systems, QCS Remote Monitoring allows Honeywell technicians to securely monitor their customers’ scanner equipment and diagnose problems from afar, saving maintenance expenses and reducing downtime.“As operating expenses are on the rise, the high cost of maintenance is becoming more scrutinized in the pulp and paper industry,” said Ray Shead, director of pulp, paper and printing marketing. “Maintenance budgets are among the first to be slashed as paper mills try to control their costs. QCS Remote Monitoring addresses that issue by dramatically reducing maintenance expenses.” QCS Remote Monitoring is a scalable service that includes the support of trained service personnel, implementation of system monitoring tools and system health performance reports. Its capabilities range from continuously monitoring process data to pulling trend information and providing recommendations. It also enables Honeywell technicians to access a QCS system from miles away to help solve problems. System users are authenticated through a log-in procedure, and the network is guarded by a firewall encryption infrastructure to protect customer and Honeywell information from hackers. Through a secure Virtual Private Network (VPN) connection, the solution continuously and proactively monitors system performance, and based on pre-determined standards set by the customer and Honeywell, detects problems and notifies the right people. This notification allows technicians to respond as fast as possible, saving customers time and money. Honeywell technicians don’t need to be logged onto the system to receive alerts – QCS Remote Monitoring can send alerts via pager, email or text messaging. Honeywell International is a $30 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London, Chicago and Pacific Stock Exchanges. It is one of the 30 stocks that make up the Dow Jones Industrial Average and is also a component of the Standard & Poor's 500 Index. For additional information, please visit a global leader in providing product and service solutions that improve efficiency and profitability, support regulatory compliance, and maintain safe, comfortable environments in homes, buildings and industry.
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