Endress+Hauser releases 100+ technical support videos

January 27, 2015 - Endress+Hauser releases more than 100 free, step-by-step instructional videos to the Endress+Hauser YouTube channel.  Customers looking for quick solutions to commonly asked questions will now have the opportunity to view short videos covering all of Endress+Hauser’s core product lines - flow, level, pressure, temperature and analytical.  Videos covering Endress+Hauser’s recorder line and Fieldcare configuration software are also available.  The technical support team at Endress+Hauser, which includes highly skilled engineers, product specialists and team managers, anticipate the “how-to” videos will help customers resolve issues and answer questions more quickly and efficiently.  Most importantly, this extra arm of support will provide customers with an all-around better experience.

“Today our customers are looking for quick answers in order to become more efficient in their day-to-day work.  Providing our customers with these quick, instructional videos not only allows us to resolve customer problems more quickly but also provides our customers with another avenue to seek our support,” says Brian Walker, Vice President of Service, Endress+Hauser. 

Customers are able to access the Endress+Hauser YouTube channel 24/7 to watch short “how to” videos on a variety of topics, from “How to change 4 to 20 mA current output” to “Commissioning a pH probe on the CM44 transmitter” and much more.  Endress+Hauser will continuously upload new and helpful videos to the channel.

About Endress+Hauser in the U.S.

Endress+Hauser is one of the largest instrument manufacturers in the United States’ industrial automation industry – specializing in automation solutions for the Chemical, Food & Beverage, Oil & Gas, Water and Wastewater, Life Sciences, Power and Energy, Primaries, and Pulp and Paper Industries.  Endress+Hauser, a Switzerland based company, first began operations in the U.S. in 1970.  Since that time, Endress+Hauser has continued to invest in its U.S. operations - investing an average of 10% of its annual revenue into its infrastructure.