April 6, 2020 – ICONICS , a provider of visualization, artificial intelligence-based connected worker software for manufacturing, industrial and smart building applications, announced the free use of its CFSWorX Connected Field Worker and Remote Expert collaboration product for the remainder of 2020. This is to help companies address the growing workforce and supply chain disruption created by the Coronavirus/COVID-19 pandemic. ICONICS’ Connected Field Worker solution with its integrated Remote Expert assistance feature provides a remote collaboration and support solution that can be adopted in less than 60 minutes. This allows workers, technicians, and customers to get the support they need to do their jobs without compromising health, safety, or productivity.
Companies that sign up will have free use of CFSWorX for the remainder of 2020, and will have access to the following features:
- Guide field technicians and customers with live annotations for enhanced collaboration.
- Stream live video and audio to remote experts to improve issue resolution and remote knowledge sharing.
- Support remote users on their existing devices as well as AR-enabled wearable devices.