December 1, 2009 - myDIALS announced the Developer Kit, which enables users to easily, and cost-effectively, implement, manage and maintain myDIALS Software as a Service (SaaS) solution. myDIALS performance management platform helps users improve business results by monitoring performance in real-time to identify and characterize problems, make decisions and take action to fix issues quickly. With the Developer Kit, organizations with varying levels of IT expertise and resources, can save time and be more self-sufficient by independently deploying, managing and customizing configuration and dashboard settings.
“The myDIALS Developer Kit is very easy to use and allows us to make the implementation of myDIALS projects efficient from a partner’s view,” said Kim Fiddaman, senior software engineer, SAGE Automation, Australia’s leading independent automation and control systems integration company. “More importantly, the Developer Kit allows us to be more reactive to customers’ needs, thereby offering a better overall customer experience.”The code-free myDIALS Developer Kit walks users, step-by-step, through the implementation process of connecting data sources, configuring dashboards, enabling analytic functions and adding groups and users. All authorized users can easily customize dashboards with different layouts, dials, visualizations and displayed metrics, as well as add users and user groups.
In addition, by using the Developer Kit, an IT or power user can quickly add brand personalization, input data from multiple sources – from spreadsheets and databases to more sophisticated data sources like ERP and CRM – and intuitively configure metrics, calculations, dimensions, targets, alert conditions, calendar and units. For further guidance, the Developer Kit features on-line help, tool tips and call-out boxes. Users already engaging with myDIALS can leverage the Developer Kit to update metrics, customize dashboards or adjust the views for different groups of users, all without vendor assistance.
The Developer Kit enables current customers to quickly extend their performance improvement initiatives across more functions, process areas and value streams, hence optimizing more aspects of their business operations. myDIALS performance optimization solution delivers “every person analytics” to all employees, across all business roles, processes and value streams. A complement to any existing business intelligence (BI) initiative or a standalone operational performance management solution, myDIALS combines operations and business data from any existing data source, including ERP, CRM, supply chain management, manufacturing execution systems (MES), databases, spreadsheets, flat files, or through simple data entry when data volume and complexity is low.
