September 18, 2017 – ServiceMax, from GE Digital, a provider of field service management solutions, announced its eighth annual customer conference taking place this fall in Las Vegas, Tokyo and Berlin. Keynotes will explore how today’s leading companies can look beyond reactive models of service delivery to proactively and predictively deliver exceptional service in the field. Renowned space program pioneers, Gene Kranz, Flight Director, and Jim Lovell, Commander of the Apollo 13 mission will be the Keynote speakers in Las Vegas. These respected icons explain how competence, perseverance, and leadership combine to assure ultimate victory in any circumstances.
The field service industry is rapidly evolving as technicians around the globe embrace technological innovation to exceed customer expectations. In this vein, the Maximize 2017 agenda features speakers covering topics such as field service trends, proactive maintenance strategies and digital transformation. Additional topics covered include the recent product integration between ServiceMax and Asset Performance Management (APM) from GE Digital, product roadmaps and customer case studies.
At the Las Vegas event, keynote speakers include: ‚óè Bill Ruh – CEO, GE Digital ‚óè Dave Yarnold – CEO, ServiceMax, of GE Digital ‚óè Athani Krishnaprasad – Co-Founder & Chief Strategy Officer, ServiceMax, of GE Digital ‚óè Jim Lovell – Astronaut, Apollo 13 ‚óè Gene Kranz – Flight Director, Apollo 13 ‚óè Jim Robinson - Research Director, Gartner ‚óè Heather Ashton – Research Manager, IDC ‚óè Kate Leggett - VP, Principal Analyst, Forrester ‚óè Sumair Dutta- Chief Customer Officer, The Service Council ‚óè Kevin Prouty- Vice President, IDC