SyncAlert real-time notification and escalation software quickly notifies the right resource about problems while tracking the results.
June 24, 2014 – Synchrono announced SyncAlert, real-time notification and escalation software that quickly notifies the right resource about problems while tracking the results and minimizing costly downtime. SyncAlert is an add-on designed to run in tandem with SyncOperations and SyncView software. SyncOperations is a workflow engine and data historian for smart monitoring and synchronization of equipment and processes and SyncView is a visual factory information system. Both are part of the Synchrono Demand-Driven Manufacturing Platform. Leveraging SyncAlert, manufacturing teams can:
- Communicate alerts in real-time - making production issues visible to all relevant team members.
- Mobilize resources based on standard operating procedures, ensuring rapid and consistent responses.
- Automatically escalate issues; view resources assigned to the escalation and the status.
- Capture and export data including actual response time, escalation rates and machine-level problems, allowing the team to engage in continuous improvement activities based on solid information.
