Norwalk Connecticut, September 7, 2005 - A hotline for customers affected by Hurricane Katrina set up to offer assistance.The ABB North America Hurricane Katrina Task Force announced today that ABB has established a special toll-free phone number exclusively for customers dealing with the storm's aftermath. ABB customers should call 1-877-511-4222.
ABB Help Desk employees are available from 8:00 a.m. to 6:00 p.m. EDT to direct customers to the appropriate ABB function or contact for assistance.
After-hour calls will be handled by an outside service, which will use the same contact sheet and call procedures as the Help Desk employees. ABB customers in Mexico, or anywhere outside the United States, dealing with the storm's fallout can call 1-440-585-8810 and receive the same support. These special numbers will help ABB bring its complete product and service offering to each customers' unique emergency needs.
