December 5, 2010 - eWON releases Talk2M Pro Internet-based remote access solution that provides seamless integration with a large variety of PLCs and automated devices.Fully compliant with most of the leading PLC manufacturers, Talk2M Pro aids traditional management and maintenance of industrial assets with remote capabilities.
The Talk2M Pro services not only provide time saving and enhanced professional access control to reach remote machines but also promises significant value to the bottom-line by reducing traveling expenses and time and minimizing the security of staff that have to travel extensively to do customer support, maintenance, physical upgrades, etc.Without Talk2M, problem diagnostics on PLC controlled machines are mostly dependent on a technician’s ability to have physical access to the machine. In exceptional cases a diagnosis can be made by phone with the user, but this is the exception to the rule.
Talk2M Pro now allows users to identify and solve complex problems remotely and in real time, with no disruption in operations.Talk2M Pro provides secure VPN on-demand access for any number of remote machines and devices, ranging from several units to several thousand. This will go a long way to assist OEM and system integrators to improve their remote diagnostic and product management capacities, while reducing their warranty and support costs and even creating new operational and service revenue streams. The benefits this will hold for ecologically conscious institutions that strive to improve their carbon footprint speaks for itself.
Versatile Accessibility
The ease of access in no way compromises the security of the systems as access is restricted by unique login to each approved user with adequate access rights and security authorization. The control and screening of approved access is entirely at Management’s discretion. The technology offers fully detailed monthly connection reports, itemized by machine and device to facilitate management and control. All remote accesses are comprehensively traced and logged. This is particularly important in strictly regulated industries such as food production, water, pharmaceuticals, defense, etc.
Talk2M Pro application provides the intuitive user interface for accessing a large number of devices over the Internet in a highly user-friendly manner. Users can work independently and manage their own accounts, including users and machines, without the assistance of IT experts. This enables almost unlimited possibilities to do support, troubleshooting and upgrades without unduly interrupting normal operational functions. Talk2M becomes the engineer’s machine address book and one-click access tool for his machines worldwide.