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SoftSwitching Technologies expands grid alert service

22 July, 2008
Made up of thousands of I-Sense voltage sag detectors, I-Grid reports to a centralized server which tracks Dirty Power in real time. Now, notifications are delivered via email, pager or mobile phone.

July 22, 2008 - SoftSwitching Technologies expanded of its global I-Grid power-monitoring network, which now offers enhanced reporting capabilities through the Grid Alert Event Notification Service. The enhanced service allows customers to choose from three different notification options that are delivered via email, pager, mobile phone or any internet-enabled PC for maximum convenience.Made up of thousands of I-Sense voltage sag detectors, the I-Grid reports to a centralized server which tracks Dirty Power in real time, corroborating data between local I-Sense detectors to determine ground zero for measurable grid events.

The Grid Alert Event Notification Service offers three types of reports: Immediate Notification Reports, which are sent within minutes of a power quality event and provide real-time awareness of sags; Corroboration Reports, which confirm the nature and severity of events; and Summary Reports, which provide detailed data on events recorded in previous weeks.The I-Grid intelligent network is the nation’s only privately maintained power detection network, allowing customers of SoftSwitching Technologies to corroborate and locate the root cause of any power event worldwide from any internet-enabled device quickly and accurately.

The I-Grid’s enhanced communication interface links more than 4,000 I-Sense voltage sag detectors worldwide, allowing customers the option to minimize unscheduled downtime from anywhere at any time. “Dirty Power is one of the leading causes of unscheduled downtime in an industrial setting, and 98 percent of all Dirty Power events are voltage sags lasting less than two seconds,” says Rob Loomis, president and CEO of SoftSwitching Technologies. “With the enhanced Grid Alert Event Notification Service, our customers can quickly determine the root cause of the downtime problem, regardless of location. With this information, industrials can restart plant operations without doing exhaustive root cause analysis, which is a valued competitive advantage for the automation industrials we serve.”

About SoftSwitching Technologies

SoftSwitching Technologies is a global leader in power quality solutions for all automated industrial markets, offering affordable, effective and scalable power quality protection and monitoring solutions for automated manufacturers. The company develops products, systems and services that effectively monitor, correct and restore the power at any automated facility, protecting sensitive processes, equipment and facilities from the negative effects of dirty power. SoftSwitching Technologies’ clients include General Motors, Chrysler, Ford, BMW, Honda, Applied Materials, Texas Instruments, Motorola, Hynix, Kraft, General Mills, Campbell’s, ConAgra and Anheuser Busch.

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