January 30, 2020 – Syncron announced the launch of its servitization maturity model , a four-step process that will serve as the roadmap for manufacturers to navigate the necessary steps and changes required for the journey to delivering Product-as-a-Service (PaaS), where customers purchase a desired result or output of a product rather than the product itself.
The manufacturing industry is at a very interesting – and critical – moment in time. Original equipment manufacturers (OEMs) are seeking new and predictable revenue opportunities while the world is demanding improved sustainability. And, technologies like IoT, machine learning, artificial intelligence and predictive analytics are making “as a service” business models possible. However, a minority of manufacturers are in the early adoption phase of PaaS, while most are still trying to figure out how to leverage this new model to their advantage, as it promises to deliver value to customers, OEMs and the environment.
This collision of forces is driving the popularity of subscription-based business models, as a growing number of OEMs are now experimenting with flexible consumption offerings, but most are in the early stage of their business model transformations.
The servitization maturity model is available in an exclusive white paper that explores the shift to delivering products as services. Additional takeaways include:
- Identifying and detailing the four main stages of the maturity model
- Optimizing current service operations while simultaneously preparing for the inevitable shift to delivering products as services
- Highlighting real-world success stories of leading OEMs’ “as-a-Service” businesses
