“Genuine Rexroth” parts, repairs, service and training all part of new “Keep it Real. Keep it Rexroth” offering
Program designed to provide continuous productivity, cost savings and efficiency to Rexroth customers.Bosch Rexroth’s Service Automation business unit announces a new program, “Genuine Rexroth.” The program offers Rexroth’s industry expertise in the areas of parts, repairs, service and training, which reward customer loyalty with greater productivity, performance, cost savings and efficiency.According to Gary Blankemeyer, vice president and general manager of the Service Automation business unit, the new program is a logical extension of the company’s commitment to customers, covering the complete lifecycle of Rexroth products and systems. “The message ‘Keep it Real.
Keep it Rexroth’ reflects our desire to satisfy customer expectations for quality and performance over the life of all of our products. The ‘Genuine Rexroth’ program will achieve this by providing exactly that—genuine Rexroth parts, repairs, training and service all under one umbrella,” said Blankemeyer. “Rexroth parts ensure performance, and Rexroth repairs return components to service while minimizing downtime.
Both are complemented by preventive maintenance, on-site inspections, and related services and training for complete lifecycle coverage.”In 2003, Bosch Rexroth Corporation unified its U.S. field service and training for end-user and OEM customers in factory automation under the Service Automation business unit.
The unit features a Customer Help Desk, Field Service, Repair Service, Spare Parts Supply, Retrofit and Modernization and Training.For more information about the “Genuine Rexroth” program, Service Automation or other Bosch Rexroth business units, visit www.boschrexroth-us.com or call 1-800-REXROTH.
