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Control-See Software Eliminates Nuisance Alarms at Their Source

Source: Control-See Software Solutions
05 January, 2006
U.C.ME-OPC™ version 5.5 introduces new functionality that is helping customers to eliminate nuisance alarms. This is done by adding an Alarm Timeout (in seconds) and an Alarm Inhibit Tag to each alarm.

Control-See Software Solutions Ltd, a leading provider of Alarm Notification & Analysis software tools, announces the immediate availability of U.C.ME-OPC™ version 5.5.The main new features of version 5.5 are:

Eliminating Nuisance Alarms at their source

Too often, alarm system effectiveness is undermined by poorly configured alarms, static alarm settings that can’t adapt to dynamic plant conditions, and a host of other nuisance alarms, resulting in alarm floods that overwhelm operators just when they need to focus on potentially serious problems. As a result, operators and engineers in the process control industry have become increasingly aware of the value that alarm management solutions offer.

U.C.ME-OPC™ version 5.5 introduces new functionality that is helping customers to eliminate nuisance alarms. This is done by adding two important properties to each alarm:

  • Alarm Timeout (in seconds)
  • Alarm Inhibit TagOnce the alarm is detected, U.C.ME-OPC™ waits for a period of time defined by the customer.
  • Alarm Snapshot - web and cellular
  • Alarm analysis – web and cellular
  • RSS support- web
  • Alarm notification using Phone, SMS(bidirectional), Email, Fax & Multimedia
  • Connection with any OPC/DDE server or SCADA that supports OPC/DDE (Native Drivers if required)
  • Redundancy - Hot Backup support
  • Alarm notification using weekly shifts
  • Special days and holidays handling

Only if the alarm is still active after the timeout has ended, will it be created and the recipients notified.

In addition, each alarm may be inhibited by an Inhibit Tag.

When the tag value is non-zero, the alarm will be inhibited.

This functionality is extremely useful when operators and engineers know in advance that a unit or a section in their plant is going down for maintenance and they want to avoid false alarms coming from this unit/section.

Text messaging (SMS) using standard analog modems and TAP protocol

U.C.ME-OPC™ version 5.5 introduces a new way of sending text messages (SMS) to cellular phones.

Using a standard analog data modem and a telephone landline, U.C.ME-OPC™ may send alarm messages to cellular phones.

You may check with your local cellular service provider regarding TAP service.

In the USA: PageNet, SkyTel, MobileComm, Arch.

In the UK: Cellnet, Vodafone, One-2-One, PageOne, BT Pager.

In Australia: Telstra.

In Canada: Rogers AT&T.

In Germany: D1, Eplus.Key features in U.C.ME include:

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